Auto QA
Auto QA
100% Coverage. 0% Bias.
Why sample 2% of calls when you can score 100%? Our Auto QA engine analyzes every interaction across voice, chat, and email to give you the complete picture.
100% Coverage. 0% Bias.
Why sample 2% of calls when you can score 100%? Our Auto QA engine analyzes every interaction across voice, chat, and email to give you the complete picture.
Explore what makes Auto QA powerful.
Evaluations are completed minutes after the call ends.
Remove human bias. Every agent is scored on the exact same criteria.
Works seamlessly for phone calls, email, and live chat transcripts.
Validation workflow to periodically verify AI scoring accuracy.
Our auto qa engine doesn't just record data—it learns from it. Automate the heavy lifting with models trained on millions of interactions.
See Auto QA in action today.
Book a Demo